Privacy Policy

Last updated: February 13, 2025

Introduction

Public Service Alliance Group (“PSA,” “we,” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit or use our websites, mobile sites, or other platforms that link to this Privacy Policy (collectively, the “Sites”), and our practices for collecting, using, maintaining, protecting, and disclosing that information. By accessing or using the Sites, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please refrain from using the Sites.

1. Scope of this Privacy Policy

This Privacy Policy applies to information we collect:

  • On the Sites;
  • In email, text, and other electronic messages between you and the Sites;
  • Through mobile or desktop applications you download from the Sites (if any);
  • When you interact with our advertising or applications on third-party websites, if those applications or advertising include links to or reference this Privacy Policy.

This Policy does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by PSA or a third party;
  • Any third party (including our affiliates and subsidiaries), including through any application or content that may link to or be accessible from or on the Sites.

2. Children Under the Age of 13

Our Sites are not intended for children under 13. No one under 13 may provide personal information to or on the Sites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Sites. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

3. Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Sites, including:

  • Personal Information: Information by which you may be personally identified, such as name, postal address, email address, telephone number, payment information, or any other identifier by which you may be contacted online or offline;
  • Non-Personal Information: Information about you or your device that does not identify you personally, such as browser information, device information, or aggregated data;
  • Usage Data: Details of your visits to our Sites, including traffic data, location data, logs, and other communication data and the resources you access and use on the Sites.

We collect this information: (i) Directly from you when you provide it to us (e.g., by filling out forms, making payments or donations, or emailing us); (ii) Automatically as you navigate through the Sites (e.g., usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies); and (iii) From third parties, for example, our service providers, business partners, or payment processors.

You may provide information to be published or displayed (“posted”) on public areas of the Sites or transmitted to other users or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. 

4. Cookies and Other Tracking Technologies

We may use cookies (or browser cookies), web beacons, and similar tracking technologies to collect and store information about your preferences, browsing actions, and other information. You may set your browser to refuse some or all cookies or to alert you when cookies are being sent. However, if you refuse cookies, some parts of the Sites may be inaccessible or not function properly.

5. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Sites and its contents to you;
  • To provide you with information, products, or services you request from us;
  • To process payments, donations, or contributions;
  • To fulfill any other purpose for which you provide it;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including billing and collection;
  • To notify you about changes to our Sites or any products or services;
  • To allow you to participate in interactive features;
  • In any other way we may describe when you provide the information;
  • For any other purpose with your consent.

We may also use your information to communicate with you about our own or third parties’ products, services, offers, or events that may be of interest to you. If you do not wish us to use your information in this way, please contact us at [email protected] to opt out.

6. Disclosure of Your Information

We may disclose aggregated information about our users without restriction. We may disclose personal information that we collect or you provide:

  • To our subsidiaries and affiliates;
  • To contractors, service providers, and other third parties we use to support our business (e.g., payment processors) who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
  • To a buyer or successor in the event of a merger, restructuring, reorganization, dissolution, or other sale or transfer of some or all of PSA’s assets;
  • To fulfill the purpose for which you provide it;
  • For any other purpose disclosed by us when you provide the information;
  • With your consent;
  • To comply with any court order, law, or legal process, including to respond to a government or regulatory request;
  • To enforce or apply our Terms of Use or other agreements;
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of PSA, our customers, or others.

7. Payment Information

All payment or donation processing is handled by third-party payment processors with which PSA partners. PSA does not control these third parties, nor does PSA store complete payment card information. You should review the privacy policies of any third-party payment processors before providing your payment information.

8. Data Security

WE HAVE IMPLEMENTED REASONABLE MEASURES DESIGNED TO SECURE YOUR PERSONAL INFORMATION FROM ACCIDENTAL LOSS AND FROM UNAUTHORIZED ACCESS, USE, ALTERATION, AND DISCLOSURE. HOWEVER, THE TRANSMISSION OF INFORMATION VIA THE INTERNET IS NOT COMPLETELY SECURE. WE CANNOT GUARANTEE THE SECURITY OF YOUR PERSONAL INFORMATION TRANSMITTED TO OUR SITES, AND ANY TRANSMISSION OF PERSONAL INFORMATION IS AT YOUR OWN RISK.

9. Retention of Personal Information

We may retain personal information for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, or internal policy requirements. The specific retention period may vary depending on the context in which we processed your information.

10. International Data Transfers

Your personal information may be transferred to, stored in, or processed in a location outside of your state, province, or country, including the United States, where data protection laws may differ from those in your jurisdiction. By using our Sites, you consent to the transfer of your information to the United States or other countries in compliance with applicable data protection laws.

11. Your Choices About Your Information

  • Access, Correction, and Deletion: You may have certain rights under applicable laws to request access to, correct, update, or delete your personal information. Please contact us at [email protected] if you wish to exercise these rights.
  • Opt-Out: If you do not wish to receive marketing or promotional communications from us, you may opt out by following the unsubscribe instructions in any such message or by contacting us at [email protected].
  • Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent, though some features of the Sites may not work properly if you do so.

12. Third-Party Links

The Sites may contain links to third-party websites, plug-ins, or applications. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Sites, we encourage you to read the privacy policy of every site you visit.

13. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time in our sole discretion. If we make material changes to how we treat our users’ personal information, we will post the new Privacy Policy on this page with a notice that it has been updated. The date the Privacy Policy was last revised is identified at the top of this page. You are responsible for periodically visiting our Sites and this Privacy Policy to check for any changes.

 14. Contact Information

If you have any questions, concerns, or comments about this Privacy Policy, or to request access to or deletion of your personal information, please contact us at: [email protected]